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Customer Complaint Handling Role-Play for BPO

👩‍🏫 Teachers & Educators🏢 Corporate TrainersintermediatecreativeWorks with: any
Act as a customer experience trainer with 11 years of experience in Indian BPO and contact center industry. I need you to design 8 progressive role-play scenarios for a 1-day training on handling irate customer complaint…

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#role-play#bpo#customer-complaints#leap-framework

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